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FitQuill

Privacy Policy

Last update: 20 July 2026

This Privacy Policy (the “Policy”) describes what personal data the FitQuill mobile application (“we”, “our”, the “Service”) collects, how we use it, who we share it with, and what rights you have.

By using the Service, you confirm that: (i) you are at least 16 years old; (ii) you have read, understood, and accepted this Policy. If you do not accept the terms of this Policy or cannot confirm your age, please do not use the Service, and delete your account if one has already been created.

1. GENERAL PROVISIONS

This Policy applies to personal data processed within the FitQuill mobile application and its related services (subscription checkout pages, emails, customer support, etc.). It does not extend to third-party services you may be directed to from the app (such as the App Store or Google Play), which are governed by their own privacy policies.

2. PERSONAL DATA WE COLLECT

2.1 Data you provided directly

  • Name – used to personalize your account and address you within the app.
  • Email address – used to log in to your account, recover access, and send important service messages (e.g., about your subscription status or technical changes).
  • Avatar – used to personalize your account.
  • Workout data – workout plans you create or select, specific exercises, sets and reps, weight used, workout duration, session history, and personal records. This data lets us show you progress over time and suggest relevant workouts within the app.
  • Payment information – when you purchase a subscription, the payment provider (App Store, Google Play, or another processor) handles your card details directly. We only receive confirmation of the transaction status, the date and amount of purchase, and the subscription type – we never access your full card number or other sensitive payment details.

2.2 Data we receive from third parties

When you sign up or sign in with Apple or Google, we receive a limited set of personal data from these services, typically your name and a verified email address. With Apple, you may choose to share your real email address or an anonymous address via Apple's relay feature. We never receive your Apple or Google account password, authentication happens directly through the respective service, which is not under our control.

2.3 Data collected automatically

  • Technical information (device language, IP address, device type and model, operating system) – needed so the app displays correctly in your language, runs reliably on your device, and so we can diagnose and fix technical issues.
  • Device push token – used to send workout reminders and important notifications, such as when your subscription is about to expire.
  • App usage analytics – which screens you open, session duration, and the sequence of actions you take in the app. This helps us understand which features are valued and which need improvement.

3. WHO WE SHARE DATA WITH

We work with a limited set of partners who process data solely on our instructions and only for the purposes described in this Policy. We do not sell personal data or share it for purposes unrelated to providing the Service.

  • Cloud storage, hosting providers – keep your data securely stored and available, and keep the app running.
  • Product analytics providers – help us understand how users interact with the app so we can improve the product.
  • Payment processors and app stores (App Store, Google Play) — process your payments and manage your subscription.
  • Push notification service providers – technically enable delivery of reminders and notifications to your device.

Law enforcement: We do not disclose your personal data to law enforcement or other government authorities, except where required by applicable law or pursuant to a valid legal request from a competent authority.

We do not share your personal data with affiliated entities or any third parties beyond the categories listed above.

4. YOUR RIGHTS

4.1 General rights

Regardless of where you live, you have the right to:

  • access your personal data, find out exactly what data we process about you;
  • correct inaccurate data, for example, if you've changed your email and want your account updated;
  • delete your personal data, including full deletion of your account and workout history;
  • obtain information about how your data is processed, including the purposes of processing and who it is shared with.

To exercise any of these rights, send a request to support@fitquill.com. We will respond within a reasonable time, generally no later than 7 days, and may ask for additional information to verify your identity where necessary.

4.2 Additional rights for users in the EU (GDPR)

  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability in a machine-readable format;
  • the right to lodge a complaint with the data protection supervisory authority in your country.

4.3 Additional rights for California residents, USA (CCPA/CPRA)

  • the right to know what categories of personal data we have collected and to whom they were disclosed;
  • the right to request deletion of personal data;
  • the right to opt out of the “sale” or “sharing” of personal data, we do not sell your data;
  • the right to non-discrimination for exercising any of these rights.

4.4 Rights of users in Ukraine

In accordance with the Law of Ukraine “On Personal Data Protection”, you have the right to access, correct, and delete your personal data, as well as to withdraw your consent to its processing. Send requests to support@fitquill.com.

5. AGE RESTRICTIONS

The Service may be used by individuals aged 16 and older. We do not knowingly target or collect data from younger children. If we become aware that we are processing the personal data of a person under 16 without proper consent, we will take steps to delete such data as soon as possible. If you become aware of such a case, please notify us at support@fitquill.com.

6. INTERNATIONAL DATA TRANSFERS

If your data is processed by service providers located outside your country (for example, cloud or analytics providers with servers in other jurisdictions), we ensure appropriate data protection safeguards are applied, including Standard Contractual Clauses approved by the European Commission, or other equivalent safeguards required by applicable law.

7. DATA RETENTION

We retain your personal data for as long as reasonably necessary to provide the Service and fulfill the purposes described in this Policy. Specifically:

  • account and workout data is retained for as long as you maintain an active account with the Service;
  • after account deletion, the bulk of your personal data is deleted within a reasonable period required to process the request;
  • certain data (such as transaction information) may be retained longer, for the period required under applicable accounting and tax laws, even after your account has been deleted.

8. CHANGES TO THIS POLICY

We may update this Policy from time to time. In the event of material changes, we will notify you through the Service before they take effect.

9. CONTACT US

For any questions about this Privacy Policy or the processing of your personal data, please contact: support@fitquill.com.